Ostendo supplied & supported by Epitome Software
Ostendo is ideal for small to medium sized manufacturers, distributors, retailers and service based organisations.
Ostendo allows you to manage the operational side of your business whilst maintaining your current accounting system.
Being based on a powerful SQL relational database Ostendo is scalable up to 100+ users.
Ostendo is ideal for MYOB/QuickBooks users and as such, it is priced extremely competitively being a fraction of the cost of many competing products.
Ostendo is both extremely powerful yet easy to learn, and with the help of our self paced online training and implementation package the whole installation and training process is streamlined and presented in a straightforward easy to understand manner.
Ostendo for Manufacturing - Full visibility through the whole manufacturing process, from raw material to finished product.
- Costs of component parts are rolled up directly into the cost of the final product.
- Work orders can be easily created directly from a sales order.
- Batch, use-by, serial and revision no. tracking through the manufacturing process.
- Enter timesheets by job.
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Ostendo for Distribution - Create purchase orders directly from a sales order.
- Automated inventory replenishment function.
- Order fulfilment based on customer priority, order priority, required date or order date.
- In depth pricing functionality (unlimited price levels, special customer pricing etc.).
- Advanced sales reporting.
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Ostendo for Inventory Control - Track inventory by warehouse or even by a specific location within a warehouse.
- Option to allow negative stock levels.
- Batch, serial, colour, size, style, use-by, revision tracking.
- Perform inventory transfers and stocktakes easily.
- Supports dimensions and pack sizes.
- Integrates with handheld PDAs for wireless stocktakes, transfers and goods receipts / dispatch.
- Advanced inventory reporting.
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Ostendo for Job Costing  - Track profitability by job / customer.
- Consolidate multiple jobs into a single project.
- Invoice by fixed price or actual usage.
- See jobs on a calendar with ability to integrate directly with MS Outlook® calendar.
- Track sub-contractor work.
- Easily process timesheets by job.
- Generate purchase orders directly from a job.
- Send job cards to sub-contractors / employees by email.
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Ostendo for Retail - POS module included as standard.
- Handles deliveries, workshop orders and laybys.
- Place sales on hold.
- Accept gift card payments.
- Track warranties on items sold.
- Create discounts by customer / date range / customer group.
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Ostendo for Service Based Organisations - Manage scheduled servicing / preventative maintenance.
- Automatic creation of scheduled service jobs.
- Manage Service Level Agreements (SLAs).
- Supports breakdown jobs.
- Integrated CRM call centre functionality to manage all contact with customers.
- Track service jobs by customer / customer asset.
- View profitability by customer / contract.
- Support for automatic scheduled invoicing.
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