ERP Service Management Software with MYOB or QuickBooks Integration
I don’t want the cost or hassles of moving from MYOB or QuickBooks but …
My Service can’t:
- Measure profitability of a contract
- Get Preventative Maintenance schedules right
- Be confident that every maintenance invoice is raised
- Easily track my technicians and jobs
- Put SLA’s into the computer
- Recall service history easily
With Epitome ERP Softwarefor MYOB and Quickbooks I can!
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At Epitome we supply low cost highly functional ERP software for project and job costing, distribution, manufacturing and service that:
- Delivers potent ERP business process integration with MYOB/QuickBooks
- Is backed by highly effective training
- Enjoys continued ongoing support and assistance.
The following list of facilities and features is presented to give a general overview of Epitome’s Ostendo Service Operations solution in operation and to help give you a very solid idea of what we can do for your organization specifically;
- Links to customers for debtor information
- Links to service jobs to provide comprehensive service history
- Any product sold can become a customer asset for servicing and warranty tracking
- Service contracts with periodic scheduled invoicing
- Profitability reporting by service contract
- Automated notification to customers of upcoming scheduled service
- User-definable service event actions
- Engineer scheduling calendar
- Multiple rates applicable per contract
- Service Level Agreements including response alerts and escalation
- Create service tIckets from customer email
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